144bet Privacy Policy

This Privacy Policy ("Policy") describes how 144bet ("we", "us", "our", "the Platform") collects, processes, stores, and protects personal information provided by users ("you", "your", "the Player") who access or use the services available at 144bet.bio.

By registering an account on 144bet and providing your personal information during the registration or verification process, you acknowledge that you have read and understood this Policy and that you consent to the collection and use of your data as described herein. If you do not agree with this Policy, you must not create an account or use our services.

This Policy should be read together with our Terms & Conditions, which govern your use of the platform as a whole. Where this Policy conflicts with any other document, this Policy prevails with respect to data privacy matters.

When you interact with the 144bet platform, we may collect the following categories of personal data:

We collect personal data through the following channels:

• Direct interactions: Information you provide when registering an account, completing KYC verification, making a deposit or withdrawal, contacting support, or responding to surveys and promotions.
• Automated technologies: When you access the platform, our servers automatically record technical and usage data including your IP address, device identifiers, and browsing behaviour within the site. We use cookies and similar tracking technologies to facilitate this.
• Third-party providers: We may receive data about you from payment processors (bKash, Nagad, Rocket, Upay, crypto networks), identity verification services, and fraud prevention partners when they process a transaction or verification request on our behalf.
• Publicly available sources: In limited circumstances related to fraud investigation or compliance, we may consult publicly available records such as sanctions lists or public court records.

144bet uses your personal data only for the purposes listed below. Each purpose is supported by a lawful basis for processing:

• Account registration and management: To create and maintain your player account, verify your identity, and provide access to our betting and gaming services.
• Payment processing: To process deposits and withdrawals securely via your chosen payment method, and to maintain accurate transaction records.
• KYC and compliance: To verify your age (21+), identity, and source of funds as required by our internal anti-money-laundering (AML) and responsible gaming policies.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent transactions, unauthorised account access, and abuse of promotional offers.
• Customer support: To respond to your queries, resolve disputes, and provide technical assistance related to your account or gameplay.
• Service improvement: To analyse usage patterns and platform performance so that we can improve existing features and develop new ones.
• Responsible gaming: To monitor gambling patterns and identify players who may be displaying signs of problem gambling, and to apply self-imposed limits or restrictions as requested.
• Marketing communications: With your explicit consent, to send you information about promotions, bonuses, and new features relevant to your interests. You may opt out of marketing communications at any time by contacting support.
• Legal obligations: To comply with applicable laws, respond to lawful requests from regulatory or law enforcement authorities, and enforce our Terms & Conditions.

144bet does not sell or rent your personal data. We share data only where strictly necessary, with the following categories of recipients:

• Payment service providers: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, and crypto network processors receive the minimum data required to process your transaction (typically your account identifier and transaction amount).
• Identity verification partners: Third-party KYC service providers who assist us in verifying the authenticity of identification documents and screening against sanctions lists. These partners are contractually bound to use your data solely for this purpose.
• Game content providers: Studios such as Pragmatic Play, Evolution Gaming, Ezugi, NetEnt, Microgaming, and Spribe may receive a pseudonymous player identifier and session data in order to deliver their game content and maintain game integrity.
• IT infrastructure providers: Cloud hosting and data centre partners who provide the technical environment in which 144bet operates. These providers do not have independent access to your personal data for their own purposes.
• Legal and regulatory authorities: Where required by applicable law, court order, or regulatory directive, we may disclose your personal data to law enforcement agencies, financial intelligence units, or other government bodies.
• Fraud prevention networks: In cases of suspected fraud, we may share relevant data with industry fraud prevention services to protect both the platform and other players.

All third-party data processors engaged by 144bet are required to handle your data in a manner consistent with this Policy and are prohibited from using it for any purpose beyond the specific service they provide to us.

The 144bet platform uses cookies and similar technologies to enhance your experience, maintain session security, and gather analytical data. The cookies we use fall into the following categories:

• Essential cookies: Required for the platform to function correctly. These include session authentication cookies that keep you logged in during your visit. Without these cookies, the platform cannot operate.
• Performance cookies: Used to collect anonymous statistical data about how visitors navigate the site. This helps us identify popular pages, measure loading times, and improve the overall user experience.
• Functional cookies: Store your preferences such as language settings, preferred payment method, and display options so that you do not need to reconfigure them on every visit.
• Security cookies: Help us detect fraudulent activity, prevent cross-site request forgery (CSRF), and protect your account from unauthorised access.

You may control cookie preferences through your browser settings. Note that disabling essential cookies will prevent you from accessing protected areas of the platform such as your account dashboard and game lobby. We do not use third-party advertising cookies or behavioural tracking pixels from external ad networks.

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, subject to the following retention periods:

• Active account data: Retained for the full duration your account remains open and active on the platform.
• Transaction records: Retained for a minimum of five years from the date of each transaction to satisfy financial record-keeping requirements.
• KYC and identity documents: Retained for five years from the date of verification or from the date your account is closed, whichever is later.
• Support communications: Retained for two years from the date of the final message in each support interaction.
• Marketing consent records: Retained for the duration of your account and for two years following account closure, to demonstrate consent or its withdrawal.
• Closed account data: Following account closure, a limited data set necessary for legal compliance and dispute resolution is retained for five years, after which it is securely deleted or irreversibly anonymised.

Where we are required by law or a court order to retain data beyond these periods, we will do so and will notify you if practically possible.

As a registered player, you have the following rights with respect to your personal data held by 144bet:

• Right of access: You may request a copy of all personal data we hold about you. We will provide this within 10 business days of verifying your identity.
• Right to rectification: If any data we hold about you is inaccurate or incomplete, you may request that it be corrected. You can update many details directly from your account dashboard.
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations. Note that transaction and KYC records may be subject to mandatory retention periods that override this right.
• Right to restriction: You may request that we restrict processing of your data in certain circumstances, for example while a dispute is being investigated.
• Right to data portability: You may request a machine-readable copy of personal data you have directly provided to us, in JSON or CSV format.
• Right to object: You may object to processing of your data for direct marketing purposes at any time. Upon receiving such a request, we will cease marketing communications immediately.
• Right to withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing that occurred before withdrawal.

To exercise any of these rights, please contact our support team using the email address shown in the footer of this page. We may ask you to verify your identity before processing your request. All requests are handled free of charge unless they are manifestly unfounded or excessive.

144bet implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure:

• All data in transit between your browser and our servers is encrypted using TLS 1.2 or higher (HTTPS). You will always see a padlock icon in your browser's address bar when accessing 144bet.
• Passwords are stored using one-way cryptographic hashing with a unique per-account salt. We do not store your plain-text password and cannot retrieve it — only reset it.
• Access to production databases containing player data is restricted to a limited number of authorised personnel and requires multi-factor authentication.
• We conduct periodic penetration testing and vulnerability assessments to identify and address potential weaknesses in our systems.
• All staff who handle personal data receive training on data protection obligations and are bound by strict confidentiality agreements.
• In the event of a data breach that poses a risk to your rights or freedoms, we will notify affected players without undue delay and, where required, report the breach to the relevant authorities.

The 144bet platform is strictly intended for adults aged 21 and above. We do not knowingly collect personal data from individuals under the age of 21. If we discover that personal data has been provided by a person under this age threshold, we will immediately suspend the associated account, void any transactions, and permanently delete all personal data linked to that account.

If you are a parent or guardian and believe that a minor has registered an account on 144bet using false age information, please contact our support team immediately. We will treat such reports as a high priority and take action within 24 hours of a verified report.

144bet may update this Privacy Policy periodically to reflect changes in our data practices, applicable law, or the services we offer. When we make material changes to this Policy, we will notify registered players by email and by posting a prominent notice on the platform at least 7 days before the changes take effect.

The effective date at the top of this page will always reflect when the Policy was last revised. We encourage you to review this Policy periodically to stay informed about how we protect your information. Your continued use of the platform after the effective date of any revision constitutes your acceptance of the updated Policy.